At 11 Yellow Road, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. You agree to the terms outlined below by accessing or using our services.

Information We Collect

1. Personal Information:
   We may collect personal details such as your name, email address, phone number, company name, and any other information you provide through forms, surveys, or account registrations.

2. Non-Personal Information:
   We gather non-identifiable data such as browser type, operating system, IP address, and website usage information to improve functionality and user experience.

3. Cookies and Tracking Technologies:
   Our website uses cookies, analytics tools (e.g., Google Analytics), and similar tracking technologies to personalize your experience, analyze traffic, and optimize our content. You can adjust your browser settings to block or limit cookies.

4. Sensitive Information:
   In some cases, we may collect sensitive data (e.g., for coaching services or surveys). This information is gathered only with your explicit consent and is handled with heightened security.

How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services.

• Respond to your inquiries and provide customer support.

• Personalize your user experience.

• Analyze website traffic and user behavior to improve performance.

• Comply with legal and regulatory requirements.

• Send promotional or marketing communications, only if you have opted in.

Your Rights and Choices

If you are a U.S. resident, you have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications at any time.

• Limit certain data processing activities, such as analytics and cookies, through browser settings or by contacting us.

• Request information about how your data is being used.

To exercise these rights, email us at info@11yellowroad.com.

Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Trusted third parties who assist in delivering services, such as analytics providers or marketing platforms.

• Legal Compliance: Authorities or other entities when required to comply with legal obligations or enforce our terms of service.

• Protection: To protect the rights, property, or safety of 11 Yellow Road, its users, or others.

Data Security

We use industry-standard security measures to protect your personal and sensitive information from unauthorized access, misuse, or disclosure. While we strive for robust protection, no online platform is entirely secure, and we encourage you to use caution when sharing data online.

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies independently.

Children’s Privacy

11 Yellow Road does not knowingly collect personal information from children under 13. If we learn that we have collected data from a child, we will promptly delete it.

Compliance with U.S. Privacy Laws

This Privacy Policy is designed to comply with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA). If you are a California resident, you have additional rights, including:

• Requesting information about the categories and specific personal data we collected about you.

• Requesting the deletion of your data.

• Opting out of the sale of your data (though we do not sell personal data).

To exercise these rights, please email us at info@11yellowroad.com.

Marketing and Communications

You can opt-in to receive marketing emails, newsletters, or promotions. If you wish to unsubscribe, follow the instructions provided in the email or contact us directly at info@11yellowroad.com.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other legal, operational, or regulatory reasons. Please review this page regularly for updates.

Contact Us

For questions, concerns, or to exercise your privacy rights, please reach out to us:
Email: info@11yellowroad.com